Shipping, made clear.

Important: The timeframes and charges below are launch-ready placeholders. Update them to match your courier agreement and operating locations before accepting live orders.

Order processing

Orders are normally prepared after confirmation. Processing time does not include Sundays, public holidays or delays caused by address verification, severe weather, carrier disruption or other events outside Somi’s control.

Delivery charges

Standard delivery is free when the merchandise subtotal reaches ₹500. A ₹99 standard delivery fee applies below that threshold. Any different charge shown at checkout takes precedence.

Estimated delivery

Estimated delivery dates are indicative rather than guaranteed. The exact service area and expected timeframe should be confirmed with the courier partner before launch and displayed during checkout or in the order-confirmation message.

Address accuracy

Customers are responsible for entering a complete, serviceable address and reachable phone number. Contact support promptly when a correction is required. Changes may not be possible once an order is handed to the carrier.

Inspection on delivery

Check the parcel for visible damage or tampering before accepting it. Keep the packaging, invoice and clear photographs or video when reporting a damaged, incorrect or incomplete item.

Need help?

Write to somigst@gmail.com with the order number and delivery details.